Crisis Communication Training

In-person training

In-person courses are offered for groups or individually and are led by our subject matter experts. Every course is tailored to your needs.

Virtual training

Virtual courses can accommodate your team, locally or nationally. All courses are customized and led by our subject matter experts.

On-demand – Your Training SolvED

Gain access to inspiring leadership & communication courses, expertly produced. Learn anytime, anywhere and up-skill with industry leaders who are passionate about teaching.

Customized interactive training and simulations:

• Best practices to spot and mitigate potential risk
• Proven steps to develop and implement a crisis communication plan
• Tips to turn crises into golden opportunities
• Develop insight into media psychology to anticipate and leverage journalist expectations

If your organization was unexpectedly thrust into the media spotlight, would you know what to say or what to do?

Our highly customized Crisis Communication and Media Training will empower you with the skills, tools, and confidence to say and do the right thing when your reputation is at stake. From workplace disputes, executive transitions to cyber attacks and social media storms, we’ve prepared leaders be proactive and take the necessary steps to manage public perception while protecting their organization’s reputation.

Learn How to Turn challenging situations into opportunities

Led by Nicole Harris, a veteran network television news anchor and reporter with over two decades of media and risk management training expertise. Having dealt with the most volatile crises of businesses ranging from Fortune 500 companies to small and media-sized enterprises, we know what it takes to turn challenging situations into golden opportunities.

Be crisis resilient. Prepare ahead of time, with personalized training.

Our seasoned team of media and crisis response managers will help you develop a plan of action, identify and craft key messaging for internal and external audiences, prepare question and answer documents and coach organization spokespeople for all interviews and appearances.

Through our real-life simulations and on-camera practice you’ll be able to keep the media and the public on side while shaping the narrative around your circumstance.

Solv skills you’ll learn to enhance your brand image: