Protect & Promote Your Brand
“
Communicate to inspire and you’ll win hearts and minds
Nicole Harris, Founder at Solv
Your reputation is everything. Nurture and protect it.
At Solv, we work tirelessly to promote your brand. In good times, we leverage the power of proactive PR to build brand awareness. When issues arise, we immediately respond, providing strategy, communications guidance, and hand-to-hand media relations support.
Experience is everything. Safeguard your most valuable asset.
For over 25 years, our team of public relations and reputation management professionals have successfully propelled our clients’ brands to new heights. We’ll help you shape the narrative, placing you front and center in the conversation so you can build your organization’s reputation and brand.
In challenging times, we have your back. We partner with you to respond proactively with transparent and genuine crisis communication that steers you through the situation safely and swiftly so you can get back to normal business operations.
The Solv Communications Advantage
We understand the media, because we come from the media.
Our veteran team of journalists and seasoned PR professionals work tirelessly to craft clever communication strategies that resonate with the media, ensuring you get the headlines you deserve. Our deep connection with journalists across the country ensures your story is told with care.
This ensures you build, enhance, and preserve the valuable reputation your brand has earned.
Predict. Plan. Prepare.
Our approach prioritizes strategic planning to spot smouldering issues, effectively manage them, and develop action plans to safely steer you through any situation before it becomes a risk to your organization’s reputation.
Rapid response when it matters most
If your organization’s reputation takes a hit, we immediately mobilize our team to address the crisis at hand and restore public trust.
Together with you, we create comprehensive outreach campaigns that revolve around proactive public relations, positive content marketing, and stakeholder engagement to shape the narrative toward rebuilding your reputation. In many instances, we improve your reputation, fortifying it for the future.
Experience when it matters most
How companies and organizations manage communications around disruptive incidents can make or break stakeholder trust in your brand.
Failure to prepare and respond proactively can derail the most successful operations resulting in lost profit, exodus of employees and stakeholder confidence.
Our team has responded to countless risk situations with one goal in mind – to shine a positive light on your brand by reinforcing positive perceptions and correcting negative ones.
We’ve helped clients navigate some of the most volatile situations.
- Cyber attacks
- Workplace disputes
- Executive transitions
- Social media storms
- Product recalls
- Environmental impacts
Crises are unavoidable. An experienced hand guides you through.
Even if you haven’t had time to plan, we will steer you through a crisis and find a way forward. Solv Communications offers your team a “safety net” when extra resources are needed to lead you through adversity.
Crisis communication retainer for peace of mind.
Our seasoned issues and crisis management team are on call to assist with gathering facts, preparing responses, and protecting your reputation. With over 30 years expertise and experience, we provide confidence and knowledge to act in times of uncertainty.
Lean on us in times need, or to build new strengths so you are prepared when an issue of crisis strikes.
Solv offers consulting and implementation across all phases of crisis communications:
Phase One: Risk Assessment
- Auditing of current communication materials
- Identifying critical stakeholders
- Assessing and triaging potential risks
- Developing response strategies
Phase Two: Readiness Planning
- Developing crisis communication team
- Assigning roles and responsibilities
- Creating stakeholder contact databases
- Crafting core messages/FAQs for internal & external stakeholders
- Determining and training spokesperson(s)
Phase Three: Crisis Response Management
- Managing and responding to internal and external inquiries
- Monitoring, analyzing, and responding to media and social media coverage
- Evaluating success of responses and debriefing leadership
Phase Four: Reputation Recovery
- Implementing proactive PR to rebuild trust, engage stakeholders
- Upgrading crisis communication plan to fortify foundation for the future
Services
Our Core Competencies
Crisis Communication Training
Content Marketing
Video Production
Tailored Training Solutions
We have options for every organization
In-person
Virtual
On-demand - Your Training SolvED
Gain access to inspiring leadership & communication courses, expertly produced. Learn anytime, anywhere and up-skill with industry leaders who are passionate about teaching.
Read our case studies to find out more about how we’ve helped our clients build next-level communications.
Client Kudos
In This Video
Alyson Pile - Senior Manager Communications - MITT
David Salvatore - CEO Manitoba Real Estate Association (MREA)
Denys Volkov - Executive Director - Association of Manitoba Municipalities
Karli Reimer - National Communications & Marketing Specialist - Ducks Unlimited Canada
Ellen Pruden - Director of Communications - Cereals Canada
